Frequently Asked Questions

MailPorter is a service that imports emails from other mail servers into your Gmail inbox. You connect your POP3 or IMAP account, and MailPorter automatically syncs your emails to Gmail. It's essentially a replacement for the "Check mail from other accounts" feature that Gmail used to offer but discontinued.

Email forwarding works, but it has some drawbacks. Forwarded emails pass through relay servers, which can trigger spam filters and modify email headers. MailPorter imports emails directly through the Gmail API, so they arrive exactly as they were on the original server, and Gmail trusts them more.

Most people are up and running in about two minutes. You sign in with Google, enter your mail server details (MailPorter can auto-detect settings for common providers), and you're done. The initial import of your existing emails might take longer if you have a large mailbox, but that happens automatically in the background.

Any email provider that supports POP3 or IMAP, which is almost all of them. That includes Yahoo, Outlook, AOL, iCloud, Zoho, and pretty much any other email service. It also works with corporate Exchange servers, self-hosted mail servers, and web hosting providers like cPanel.

No. When you connect your Google account, we only request permission to insert emails and manage labels. We can't read, search, or delete your existing emails. You can verify this yourself by checking your Google Account permissions at any time.

Your password is encrypted using AES-256 encryption before we store it. For Gmail access, we use OAuth, which means we never see your Google password at all - Google handles that authentication directly.

No. When MailPorter imports an email, it reads the message from your mail server and immediately sends it to Gmail through the API. We don't keep copies of your emails on our servers.

You can disconnect at any time. For Gmail, go to your Google Account settings, find "Third-party apps with account access," locate MailPorter, and remove its access. Your sync jobs will stop immediately.

POP3 typically downloads emails and removes them from the server (though this can be configured), while IMAP keeps emails on the server and syncs them. For most people, either works fine for importing to Gmail. If your provider supports both, IMAP is usually the more modern choice.

Free plans sync every 30 minutes. Any paid plan syncs every 5 minutes. MailPorter checks your mail server on schedule, imports new emails, and tracks what's already been imported to avoid duplicates.

MailPorter tracks which emails have already been imported using the Message-ID header, so you shouldn't get duplicates. Even if you restart a sync job or there's a hiccup, it knows what's already been imported.

Yes. When you set up a sync job, you can choose which Gmail labels to apply to imported emails. This makes it easy to filter messages from different sources or keep imported emails separate from your regular mail.

By default, emails stay on your original server. But you can configure MailPorter to mark them as read or delete them after a successful import if you prefer.

Yes, for importing from one mail server. The free plan includes one sync job with unlimited email imports, runs every 30 minutes, and has no time limit or trial period. We don't require a credit card to sign up.

You can purchase upgrade packs for €20 per year. Each pack adds 10 sync jobs to your account, and any paid plan upgrades sync to every 5 minutes. Packs stack, so you can buy as many as you need.

No. You can import as many emails as you want. There are no per-email charges on any plan.

Import speed depends on your mail server's response time and how many emails you have. Large mailboxes can take a while to import initially, but this happens automatically in the background. You can check the progress from your dashboard.

First, verify that your server address and port are correct. Make sure you're using the right encryption setting (SSL/TLS is most common these days). If your email provider requires an "app password" instead of your regular password (common with Yahoo, Microsoft, and Google), you'll need to generate one in your provider's security settings.

Check the sync logs from your dashboard for specific error messages. Common issues include malformed emails that Gmail's API rejects, emails that exceed size limits, or duplicates that were already imported previously.